Trainee Optical and Audiology Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Trainee Optical and Audiology Assistant role could be perfect for you.  

As a Trainee Optical and Audiology Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. 

Our Store

Located in Petersfield, our busy store is a hub of activity. 

Our Team

Our store is home to a fantastic team of dedicated individuals who are eager to meet you.

What’s on offer?  

As well as all the support you need to learn how to undertake optical prescreens, hearing screens and wax checks there is great training and development opportunities. We also have a whole load of benefits on offer for you to enjoy. These include:   

• £8.86 to £12.41 per hour (depending on age)
• Bonus scheme
• Part time or full time hours (to include weekend days) between 30 and 39 hours a week  
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Staff discounts

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical and Audiology Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

What you will be doing:

• Providing customers with a fantastic service
• Answering the phone
• Triaging the clinics for both businesses
• Running reports and following up with patients
• Cashing up for both businesses
• Placing orders for lenses and hearing aids as directed

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: 

• Previous experience in a fast-paced customer service environment 
• Experience in optics or Audiology business 
• Basic knowledge/experience of optical and/or Audiology terminology.  

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!