Business Development Manager / Optical Assistant

Role: Business Development Manager / Optical Assistant 

Location: Ideally you will be based in or near to Edgeware 

Hours of Work: Monday to Friday 9am to 6pm 

Salary is £27,000 - £32,000 depending on level of experience plus an excellent performance related bonus (average of £500 per month) 

Car allowance will also be paid  

Experience required: Telesales call centre background or Business Development experience from a medical / dental / pharma sales 

We are looking for someone special to join the busy but lovely team.  We want you to spend 2 days focussed on business development and the other 3 days a week, we will invest and train you to become and Optical Assistant within the domiciliary sector at Specsavers.  You will need to be a real people person, someone who has compassion and positive behaviours partnered with the drive to succeed in a sales capacity. 

Your Responsibilities 

You will be making outbound calls to customers and care homes to secure new business 

Contact customers to inform them about our audiology services and products 

Answer questions about products or the company and discussing the customers’ needs 

Ask questions to understand customer requirements and secure new business for the Optical Domiciliary Team  

Manage NHS and Private patient sales and conversions 

Ensure you meet and exceed set business KPI’s and SLA’s in line with company processes, and procedures 

Keep records of calls and sales and note useful information 

Work collaboratively across the business to encourage positive teamwork 

Once trained, you will go out across the region with an Optometrist and help support and conduct clinics and aftercare for patients in their own homes and in the care home sector. 

Requirements and skills 

• Proven experience in outbound telesales or business development 

• Proven track record of successfully meeting sales and conversion targets over the phone  

• Good knowledge of sales techniques to overcome objections 

• Ability to learn about products and services and describe/explain them to prospects 

• Excellent knowledge of English 

• Excellent communication and interpersonal skills 

• Outstanding negotiation skills with the ability to resolve issues and address complaints if required 

• Full uk driving license