Call Centre/Admin Assistant

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.    

 As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.    

Our store   

Based in Telford, our store has great career progression opportunities! 

Our team   

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.    

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Full time - 37.5 hours - weekend working is essential 
• £11.05 - £12.91 an hour - depending on experience
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   

• Clear and professional verbal communication 
• Staying calm under pressure 
• Showing understanding care for customer concerns 

​​​​​​ Find out more   

If you’ve got all these skills, we’d love for you to apply.  Checked all the boxes? This job will close when it's filled, so don't delay, apply today!