Call Centre Advisor

We are ideally looking for someone with strong communication skills from a call centre type environment to join the team doing customer care calls as well as some administration at Specsavers based in the offices in Cobham, you’ll be a key part of our business. You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. This will also involve updating customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region.  Liaising with external parties is also part of the role, so confidence when dealing with people is essential.

The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores.

Essentially, you’ll be making a real difference here.  

Our team  

We have a wonderful team of dedicated people ready and waiting for you to meet and our offices are based in Cobham, so make sure you are able to drive there and that the commute is acceptable before applying please.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• £25,000 - £26,000 per annum depending on experience
• Monday to Friday working week 8.30am to 5.30pm
• 20 days holiday plus bank holidays
• Birthday Day off
• Access to Specsavers Perks Scheme
• WeCare Support 
• Access to Headspace App

What we’re looking for? 

• Previous administration, appointment setting or scheduling experience are required
• Call centre, office experience and customer service skills are alos desired

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. 

-LA1