Call Centre Assistant

So, you’re a proactive people person, with previous call centre experience and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Call Centre Assistant role could be perfect for you.    

 As a Call Centre Assistant, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.    

This role is entirley office based, talking to and helping customers with booking appointments, answering questions, taking messages and completing triage forms to pass to clinical staff.

Our store   

Based in Preston, our store has great career progression opportunities! 

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Full time - 37.5 hours - weekend working is essential 
• Salary - £10.20  - £12.41 depening on age
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• 28 days annual leave inc BHs
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   

• Previous call centre and admin experience 
• Great customer service skills
• Working in a busy environment 

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!