Call Centre / Scheduling Assistant

Do you want to help bring hear and eye care to the homes of those in need? As a Call Centre / Scheduling Assistant you can do just that.  Your role will be office-based, booking and planning clinics, speaking with customers on the phone, assisting with any queries and general administrative duties.  

As a master of scheduling and crucial admin, you’ll play a key role in supporting our domiciliary team to effectively care for the patients that need it most. You’ll be the one behind the scenes pulling the strings and keeping everything running smoothly, all while receiving the care you need to grow professionally and personally.

Our business  

Based in Warrington, WA3.

Our team  

We have a wonderful team that are ready and waiting for you to meet.   

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Up to £25,000 per annum
• Monday to Friday 9:00am to 5pm
• Benefits include part of the Great Place to Work Scheme
• 28 days holiday
• Birthday Day Off in addition to standard leave
• Great Career Opportunities to continually develop
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app  

What we’re looking for? 

• You must have supervisory or team leader experience gained within an office or store enviroment
• Customer care skills are paramount as is your experience in process management
• Previous Optical Experience 

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you.