Customer Service Assistant

Weekend Customer Service Assistant

Specsavers  Lymington 

£8.80 to £11.64 per hour plus fantastic benefits such as enhanced leave, health and wellbeing scheme, bonus and discounts!  

Weekends only - 16 hours per week 

Full training provided 

Specsavers. A household name and a Highstreet staple. And you could be part of the team.  

As a Trainee Optical Assistant at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day.  Join our team as a Trainee Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing you with the opportunity to thrive. 

Trainee Optical Assistant roles at Specsavers are now even more rewarding. Join us and complete a nationally recognised qualification equivalent to a Level 3 BTEC to accelerate your optical career.  The course improves knowledge and understanding of dispensing procedures and provides a stepping stone to the roles of DO, CLO and beyond! 

Some of the key tasks required include:

• Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
• Dispensing of lenses (single vision / bi-focal & varifocal)
• Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
• Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
• Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.

If you’re ready and raring to join our team and drive our practice forward, we can’t wait to hear from you. You just need to be passionate, a great team worker and communicator, confident in using IT systems, and have an ability to adapt.  

Got what we’re looking for? Head to our website to learn more about the role and apply today. 

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