Hearcare Administrator

Hearcare Administrator / Receptionist

Specsavers Dumfries Hearcare

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics or Audiology, this Admin Assistant role could be perfect for you.    

 As a Admin Assistant, you don’t need to have previous Audiology experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.    

What’s on offer?   

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary - £11.66 per hours + Bonus
• Working hours - Full Time 40 hours
• To include some Saturday working 
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?   

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   

• Organised approach

• Good standard of education in written English and Mathematic

• Confidence with Microsoft Office.

  Within this role you’ll also be required to complete and post orders, receive and check deliveries, and maintain Hearcare accessories and aids displays. You will also need to give good clear advice to customers on how to look after and clean their hearing aids. Not worked with hearing aids before? Don’t worry! We will teach you everything you need to know about hearing aids.

?????? Find out more   

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.    

This includes:   

• Experience in optics or audiology   
• Basic knowledge/experience of audiology terminology   

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!