Hearcare Call Centre Assistant and Administrator

Prescot, Specsavers. 

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

This is a brilliant opportunity to join our growing Audiology team at Specsavers Prescot as an Administrator. If you’ve ever considered a career in community healthcare, this could be the perfect step.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

• Salary up to £12.91 per hour.
• Part time - 5 half days- (9,30am - 2,30pm)  Could include 1 full weekend day.  
• 28 days holiday - Enjoy an additional paid day off on your birthday to celebrate you!- Pro Rata down. 
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family

What we’re looking for:

We’re after someone who is:

• Highly organised with great attention to detail
• Able to thrive in a busy, fast-paced environment
• Confident using Microsoft Office
• Comfortable managing and co-ordinating clinic diaries
• A strong communicator 
• Ideally, has previous experience in clinic administration or healthcare support

What the role involves:

• Checking Audiology clinics to ensure smooth and efficient patient flow
• Supporting the wider Audiology team with administrative tasks 
• Customer triage calls
• NHS invoicing checks
• Appointment booking reports
• Lapsed customer outreach
• Monthly stock take consilidation and entry

If this sounds like your next move, don’t wait – apply today!

This role will close as soon as we find the right person.