Hearcare Clinic Co-ordinator and Administrator

Location: Specsavers Truro
Salary: Circa £25,000 per annum
Working days: Tuesday to Saturday, 8.45am – 5.15pm

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

This is a brilliant opportunity to join our growing Audiology team at Specsavers Truro as a Clinic Co-ordinator and Administrator. If you’ve ever considered a career in community healthcare, this could be the perfect step.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

• A competitive salary of around £25,000 per year
• Monthly performance related bonus
• Full-time, stable hours from Tuesday to Saturday
• An extra day off for your birthday – celebrate you!
• Specsavers Perks – access to amazing discounts and savings
• WeCare – our employee support service for you and your family
• Free Headspace app subscription – supporting your mental wellbeing

What we’re looking for:

We’re after someone who is:

• Highly organised with great attention to detail
• Experienced in administration within a busy, fast-paced environment
• Confident using Microsoft Word and Excel
• Comfortable managing and co-ordinating clinic diaries
• A strong communicator with a good standard of written English and maths
• Ideally, has previous experience in clinic administration or healthcare support

What the role involves:

• Co-ordinating Audiology clinics to ensure smooth and efficient patient flow
• Supporting the wider Audiology team with administrative tasks and diary management
• Triaging patient queries with professionalism and care
• Using Excel reports to help maximise clinic efficiency
• Delivering exceptional customer service to both new and existing patients
• Supporting patients with their hearing aids and equipment – full training provided

If this sounds like your next move, don’t wait – apply today!

This role will close as soon as we find the right person.