Insights Knowledge Manager

Insights Knowledge Manager

UK

Do you love turning data into decisions and insights into impact?

Do you dream of building something from the ground up that helps teams across the globe truly understand their customers? Then this role could be perfect for you.

The newly created Insight Capability Hub is a global powerhouse designed to champion customer centricity and data-driven decision-making across the business. Our mission is to help colleagues around the world understand our customers and categories better than anyone else. And we need you to lead the charge on insight knowledge management.

As the architect of our global insights library, you’ll design the systems, processes, and strategies that make it easy for teams to find, share, and act on insights. You’ll collaborate across four core teams—Brand Tracking & Campaign Evaluation, Insights & Market Research, Marketing Effectiveness, and Insight Knowledge Management—to connect the dots and organise content that drives action.

You’ll define best practices, build governance frameworks, and create standardised templates that make insight sharing seamless. From taxonomy to templates, from access controls to AI innovations—you’ll be the go-to expert for all things insight knowledge. You’ll also partner with the Academy of Marketing to educate and inspire teams across regions, delivering training and workshops that bring insights to life.

You’ll bring a tone of experience from your solid background in insights or commercial industries, along with hands-on experience in managing knowledge management platforms. You’re a digital storyteller who knows how to bring insights to life—skilled at creating engaging content, organising information with purpose, and collaborating effectively in a fast-paced, global environment.

If the idea of building a smarter, more connected insight network excites you—and you’re passionate about helping teams make more informed decisions every day—we’d love to hear from you.

This role closes on 12 June 25. Ready to shape the future of insight sharing? Apply now.