Optical Assistant

Optical assistant / Call centre assistant

Stafford Specsavers 

Full or part time consider (weekend working essential)

£11.75 per hour

Specsavers. A household name and a Highstreet staple. And you could be part of the team.   

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.  

As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store’s success.  

What’s on Offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:  

• A dual role working between the Call Centre and the Shop Floor
• Up to £11.75 an hour 
• Team bonus scheme   
• 28 days holiday 
• Full time (40 hours) or part time with weekend flexibility  
• No late nights  
• Outstanding clinical and professional development opportunities  

What we’re looking for?  

• If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:   
• Optical experience
• Passion for providing excellent customer service and making customers’ lives easier  
• Great teamwork  
• Experience with record keeping and managing appointments 
• Confidence in using IT systems  
• Good Administration Skills 
• Excellent communication and listening skills  
• Prepared to step out of your comfort zone and try something new  

Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).  

Find out more  

If you’ve got all these skills, we’d love for you to apply.