Optical Scheduler

So, you’re an organisation expert wanting to take your career to the next level? Our Scheduler role within our Optical Home Visits service could be perfect for you.  

As a Scheduler at Specsavers, you’ll be a key part of our Home Visits business. You’ll make sure all clinic scheduling is completed for our Home Visits teams in the most effective, efficient way possible, and you’ll always put the customers first. This role will involve using different scheduling systems, so confidence with using new systems is essential. You will be receiving incoming calls and making outbound calls, so an excellent telephone manner is a must.  You will also be updating customer files, where attention to detail is key. Liaising with external parties is also part of the role, along with working closely with our Home Visits team, so confidence when dealing with people is essential. Your role will also involve some admin duties too.

You’ll be surrounded and supported by an experienced team bringing care to the homes of the people who can’t come into our stores.

Essentially, you’ll be making a real difference here.  

Our business  

Our Home Visits office is based in Mansfield (with free parking available).

Our team  

We have a wonderful team of experienced and dedicated people ready and waiting for you to meet.   

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• £25,175 per annum
• 37.5 hours per week - Monday to Friday - 9am-5:30pm - there will be NO weekend or Bank Holiday working required in this role, offering you a real work/life balance!
• 25 days annual leave plus 8 Bank Holidays
• You will also receive an additional paid day off for your Birthday
• Access to Specsavers Perks Scheme
• WeCare Support 
• Access to Headspace App

What we’re looking for? 

• Previous appointment setting or scheduling experience is essential
• An excellent telephone manner
• Exceptional time management skills, who can prioritise their workload and manage conflicting deadlines
• Confident using new systems and a good working knowledge of Office 365

In short, if you’re ready to make a difference, we can’t wait to hear from you!