Retail Assistant

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained. 

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary- £10 - £12.21 per hour (depending on age) 
• Working hours- 37.5 (to include weekend days)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family

Main purpose of the role... 

• Providing excellent customer care in all care pathways being utilised in the store. 
• Equipment / technical set ups, completing of delegated tasks 
• Perform diagnostic / pre-assessment procedures under the supervision of the optometrist
• Perform digital imaging and OCT scan capture 
• Perform visual field testing following the attending optometrist's instructions of strategy and programme

Essential skills 

• Excellent customer communication skills 
• Confident to seek guidance and support when needed 

Main responsibilities 

• Provide clear explanation of the appointment to the customer 
• Ensure all datas protection and regulatory rules and regulations are explained and followed  
• Complete the necessary diagnostics with the customer whilst adhering to the current IPC and PPE guidelines
• Ensure the customer is comfortable and aware of what to expect at each part if their journey 

Specsavers prides itself on personal development & exciting long-term careers – supporting you to develop your knowledge of the optical world.

Please click Apply, email thomas.shrewsbury@specsavers.com or call 07860666213 as this vacancy will close once, we have filled all available places.