Trainee Optical Assistant

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.  

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. 

Our business  

Based in Caerphilly.  

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary- £12.55
• Working hours- 37.5 (1 weekend day per week required)
• Benefits 
• Bonus of up to £150 per month 
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• Friends and family discount 
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Charity day 

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Find out more 

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.  

This includes: 

• Previous experience in a fast-paced customer service environment 
• Experience in optics business 
• Basic knowledge/experience of optical  terminology.