Trainee Optical Assistant

Trainee Optical Assistant

Swansea Specsavers

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.  

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores. 

Our store   

Based in Swansea, with a wonderful team of 55 dedicated people waiting to meet you.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

• Salary - Up to £11.64 per hour
• Full time or Part Time hours available
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app 
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for? 

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:  

• Passion for providing excellent customer service and making customers’ lives easier 
• Great teamwork 
• A good initiative 
• Confidence in using IT systems 
• Excellent communication and listening skills 
• Prepared to step out of your comfort zone and try something new 
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). 

Some responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Style advice and fitting of frames
• Taking measurements 
• Taking phones calls

Find out more 
If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: 

• Previous experience in a fast-paced customer service environment 

????Checked all the boxes? This job will close when it's filled, so don't delay, apply today!
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