Administrator

Specsavers, Newtownwards - Northern Ireland 

Administrator - Telephony 

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. If you’ve ever considered a career in optics, this Administrator - Telephony role could be perfect for you.   

As an Administrator, you don’t need to have previous optics experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.   

Our store 

Based in Newtownwards, our store has off-site parking. With sustainability at the forefront Newtownwards is a community driven store that actively participates with charities and community initiatives alike. 

Our team 

We have a wonderful team of 33 dedicated people in our store ready and waiting for you to meet, 14 of which have long standing service with the store and eagerly awaiting to show you the ropes! 

What’s on Offer? 

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: 

• Competitive Salary 

• Uncapped performance related bonus scheme  

• 28 days annual leave plus your birthday off (pro rata)

• 8.30AM - 12.30PM (1 Saturday off per month)

• No late nights 
• Professional fees paid 
• Specsavers Perks – our discounted benefits scheme 

• Annual subscription to the “Headspace” app 

• WeCare – UK confidential employee helpline 

• Outstanding clinical and professional development opportunities 
• Access to latest clinical technology and equipment 
• Regular team events and team building evenings 

What we’re looking for?  

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Administrator. These include:   

• Passion for providing excellent customer service and making customers’ lives easier  

• Great teamwork  

• Experience with record keeping and managing appointments 

• Confidence in using IT systems  

• Good Administration Skills 

• Excellent communication and listening skills  

• Prepared to step out of your comfort zone and try something new  

• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).  

Find out more  

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.   

This includes:  

• Experience in optics or Audiology business  

• Basic knowledge/experience of optical and/or Audiology terminology.   

Checked all the boxes? Now’s the perfect time to apply!