Contract and Relationship Development Manager

In this role, you'll be the driving force behind our growth, managing service development projects to ensure the successful launch of new opportunities and the enhancement of existing services. You'll build strong, productive relationships with commissioners, referrers, and intermediaries, always on the lookout for new services to bring to market. Working with the NHS Shared Services Support team to tender for new contracts and re-bid current ones, advising bid writers and contract managers to deliver winning propositions.

You'll address external challenges to growing referral volumes and market share, collaborating with Clinical Performance Consultants, retail operations, and the support team to overcome obstacles. You’ll support the rollout of new EOS schemes, ensuring they meet customer needs. You'll develop and maintain tools to support our store partners and the business, working with external partners and internal stakeholders to improve referral platforms and technological solutions.

Supporting the mobilisation and implementation of new EOS schemes, ensuring they meet customer requirements. You'll develop and maintain tools to support store partners and the business, liaising with external partners and internal stakeholders to enhance referral platforms and technological solutions, as well as participate in customer-led service development initiatives and engage with Local Optical Committees and Primary Eyecare Companies.

If you have strong relationship-building and development skills, the ability to influence and challenge stakeholders, and a track record of managing the implementation of new contracts and services we want to hear from you.