This means developing meaningful and respectful relationships and putting our customers first. We go the extra mile because we believe we can make a difference to people’s lives. And by doing the right thing for our customers, looking after them and giving them excellent service, we’re doing the right thing for the Specsavers brand, too.

Without the partnership, we would not be the business we are today. We are committed to providing store partners with clear strategic direction and first-class business support so that they can deliver the very best service to our customers. The Specsavers joint venture partnership is based on mutual trust and understanding, values that also underpin the way we work with our colleagues and suppliers.

To make sure our stores have the best possible support, we’re continuing to invest in our people, our stores and our infrastructure. It’s an approach that’s always benefited our business, bringing us more customers, more stores and a bigger market share year after year. By setting our people up for success, giving them the scope to develop and make the right decisions, we believe we will continue to grow.

Specsavers is about more than just selling glasses, hearing aids and contact lenses. It is about changing lives – on our doorstep and further afield – for the better. We make sure we give something back to the communities we work in, wherever we are in the world. Our offices, stores and manufacturing sites raise money as well as giving their time to support a huge variety of causes, charities and community initiatives.